Book  in advance (at least 3 days) via the online booking tool on this website. This gives you more choice and you have the option to our packages (guided tour, picnic, departure/arrival onsite). You can book online up to 1 day in advance.

Do you want to make a booking on the day itself? Then call us first to review the options before you visit our rental location (Scheepswerfkaai 7A1, 1500 Halle).

If you work for an organization or a company, then you can't book online. For professional customers (B2B) we will make a customized offer. Contact us by email (info@tootoot.be) with all your requirements.

If you book in advance (min. 1 day), you do it online (via the booking tool on this website). You pay the full amount (excluding the deposit) online, during the online booking. You can pay with credit cards (visa, mastercard, american express), Mobile Pay, Bancontact, Revolut Pay, iDeal, Klarna, EPS. The deposit is paid during the physical check-out.

If you reserve last minute (by stopping by on the day itself), you pay via online banking or cash during the physical check-out.

We require a deposit per rented e-bike and speed pedelec (see our price list - link at the bottom of the page). You pay the deposit at the time of pick-up (cash or online banking). After we have cleaned and inspected the e-bike and if there are no defects found, we return the deposit to your account.

You must be at least 16 years old to rent an electric bike. To rent a speed pedelec, you must be at least 18 years old and have a valid type B driving license. At tootoot, you only rent bicycles for adults. For parents with (young) children, we have the electric cargo bike, bicycle trailers and child seats as a solution.

Sure, we are easily accessible for commuters by train, bus or car. Our headquarter is located in the Scheepswerfkaai 7A1, 1500 Halle, in front of a parking lot. If you come by train on the bus, get off at the 'station halle' stop and walk in ten minutes along the canal to our HQ.

Yes, before you leave, we take the time to optimize the bike in the most comfortable position. You can also change your saddle and helmet size (if available). The frame size of our bikes ensures that most people will 'fit' properly on the bike. However, are you smaller than 1m55 or taller than 1m95? Please let us know in advance and we will try to come up with the best solution.

To guarantee quality, we limit the start/arrival on location service to a radius of 25 km around Halle. If you are staying in a hotel or bed & breakfast within a radius of 15 km around Halle, we can offer a flexible service (so be sure to let us know when booking).

For a carefree day out with our comfortable electric bikes, you don't need to be in top condition. With the electric assistance, you can easily climb any hill or slope. With tootoot, you always get a smartphone holder for on the go and also an extra solid chain lock. Handy and extra safe!

If you don't rent accessories, think about your safety and bring your own bicycle helmet. If you prefer to use a GPS system instead of your mobile, you should provide that yourself. A bicycle bag is useful for storing the bike lock and lunch package. We don't recommend cycling around with a backpack, because it's just not so comfortable.

You don't have to return the rented bike shiny, we'll take care of that. You do have to return the bike intact - the perfect technical condition, just the way you got it. You must report any defect or damage when returning it so that we can follow up immediately.

Don't panic. Call us and report the problem. Depending on the situation and our availability, we will arrive on site. We'll try to repair or (if available) bring a new e-bike so that you can continue enjoying the day.